Terms and Conditions
Disclaimer
Although there are tremendous benefits to overall health and wellbeing, yoga can be physically challenging and carries with it risks that cannot entirely be eliminated. These include the risk of personal injury, or the exacerbation of existing injuries or conditions.
Participant Rules:
You must act responsibility and sensibly at all times.
You must not participate if you are pregnant, or under the influence of alcohol or non-prescription drugs.
Neither your teacher nor the British Wheel of Yoga are qualified to express an opinion that you are fit to safely participate in any British Wheel of Yoga organised sessions.
You must obtain professional or specialist advice from your doctor before participating if you are in any doubt.
All British Wheel of Yoga, Accredited Group teachers or Recognised Teachers are appropriately qualified, with high standards of teaching and best practice. Where possible, your teacher may offer suitable modifications or adjustments and practices to suit different levels of experience and ability.
Please always let the teacher know before the class if this is your first time practicing yoga or if you are not confident about your experience and/or ability. Where you are taking part in live-streamed classes, please note that the instructor may not be able to see you at all times. Where you have declared a health condition, please contact the teacher before the class if you would like to request that you are provided with suitable modifications or adjustments wherever possible. Please note, where you are taking part in a pre-recorded class, you will not be able to request specific adjustments or modifications.
In all classes whether face to face, live streamed remote or pre-recorded remote, always follow your teacher’s safety instructions and listen to your body. Where a movement or class is beyond your experience or ability, feels too difficult for you, or you experience any physical or emotional discomfort, please do not continue.
Listen to your body. Follow any safety instructions or suitable modifications or adjustments to the exercise as instructed.
In the absence of any negligence or other breach of duty by your teacher, participating in this yoga class is entirely at your own risk.
By accessing and participating in this class you confirm that you have read and understood this disclaimer.
A risk assessment is carried out for every face to face Yoga class.
Class Etiquette
To help create a calm and respectful space for everyone, please take a moment to read the following guidelines before attending class:
• Arrive on time (not earlier than 15 mins) and ready to practiCe. This ensures a smooth and focused start for both yourself and others.
• Inform the teacher before class if you have any injuries, health conditions, or concerns that may affect your practice.
• Remove your shoes before entering the studio.
• Turn off your mobile phone or set it to silent before class begins. NOte that the studio is a Silent Space on entering.
• No food is permitted in the studio. Only water in non-spillable bottles is allowed.
• Wear comfortable clothing that allows you to move freely. Yoga is practised barefoot.
• Smoking is strictly prohibited anywhere on the premises.
• Please park considerately in the designated parking areas.
• Stay for the full class, including the relaxation at the end. If you must leave early due to an emergency, please inform the teacher beforehand so appropriate support can be given.
Thank you for helping to maintain a welcoming and supportive environment for all.
Cancellation & Refund Policy
Class Block Bookings – Terms & Conditions
When you sign up and pay for a block of classes, you’re reserving your mat space in a specific weekly class (e.g. every Monday 6–7:30pm) for the full duration of that block. The length of blocks may vary.
Please note:
• Each block is self-contained. Missed classes cannot be refunded or carried over to future blocks.
• If you are unable to attend one of your regular classes, you may request to attend a different class as a catch-up during the same block – subject to availability and must be pre-booked in advance.
• Catch-ups are not guaranteed, but I will do my best to accommodate.
• To be eligible for a catch-up, you must give at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice are non-refundable and not eligible for a catch-up.
• If you can’t attend, please let me know as soon as possible – your space may be offered to someone on the waiting list.
Workshops
All workshop bookings are non-refundable, non-transferable, and cannot be rescheduled.
Drop-In Classes
All drop-in classes must be pre-booked. no walk ins.
Drop-in payments are non-refundable, non-transferable, and cannot be rescheduled.
Private Tuition – Group Bookings
Full payment is required at the time of booking and is non-refundable, non-transferable, and cannot be rescheduled.
Additional students can be added at any time at the agreed per-person rate.
If fewer students attend than originally booked, no refunds or partial refunds will be given.
Private Tuition – 1:1 Sessions
Full payment is required at the time of booking.
No refunds are available for 1:1 bookings.
Cancellations by Lakes Yoga
Lakes Yoga reserves the right to cancel any class, private session, event, workshop, or retreat—either at the studio or off-site—at any time, and without prior notice. This also applies to third-party events hosted at the studio.
We will always aim to provide as much notice as possible. Cancellations may occur due to circumstances beyond our control (e.g. extreme weather, technical issues, or unforeseen events).
In the unlikely event that Lakes Yoga cancels your booking, you will be offered either:
• A full refund, or
• The option to reschedule to an alternative session of equal value, subject to availability.
Cancellations by the Client
If you need to cancel your booking for a class, event, workshop, retreat, or private tuition, please contact us as soon as possible.
Please note:
• All payments are non-refundable, including those for drop-in classes.
• Drop-in bookings cannot be transferred or rescheduled.
• Transfers or rescheduling for other bookings may be possible in limited cases, but are not guaranteed and depend on the type of booking and the amount of notice given.
• Missed classes within a block are non-refundable and cannot be carried forward, though a catch-up may be possible with at least 48 hours’ notice, subject to availability.
Thank you for your understandinG, and continued support.